General Manager

The Role

As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands‑on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high‑performing team, ensuring every touchpoint reflects a premium customer experience.

• Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels
• Setting and achieving ambitious sales, margin and profitability targets
• Using data, market insight and performance metrics to guide strong commercial decisions
• Ensuring exceptional client experience and clinical excellence within the clinic and retail environment
• Driving utilisation, productivity and operational efficiency across the business

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