General Manager (Birmingham)

The General Manager will lead both the business and team operations of the school. This role is responsible for delivering exceptional customer experiences with families, maintaining high lesson and safety standards, driving revenue growth, and building a positive, high-performing team culture. You’ll work closely with the upper-level management team to ensure daily operations run smoothly while developing future leaders within the organization.

Key Responsibilities

Team Leadership & Operations

• Recruit, hire, train, and support staff alongside the management team
• Oversee onboarding and development of new managers
• Lead weekly management meetings and support daily operations
• Foster a positive, professional, and team-oriented work environment
• Ensure opening/closing procedures, cleanliness, and safety standards are consistently met

Customer Experience

• Resolve customer concerns promptly and...

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