Gateway Operations Duty Supervisor)

DHL Express
📍 bayan lepas, penang, Malaysia 💼 Full-time 🕒 Posted June 18, 2026

Job Description

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.

YOUR TASKS

  • Ensure that gateway operations agents maintain a professional image to both internal and external contacts.
  • Organise appropriate shifts and manning levels to meet business requirements.
  • Ensure incoming shipments are recovered, “break bulked”, inspected and cleared in the quickest, most efficient manner possible.
  • Manage receipt and lodgement of outbound shipments from country operations to ensure timely departure and uplift.
  • Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
  • Monitor ground handler and warehouse provider performance and complete all necessary reports.
  • Ensure safe working practices and environment within the shift.
  • Participate in gateway quality policy and initiatives e.g. ISO.
  • Develop a hig...

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Job Details

  • Location bayan lepas, penang
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 18, 2026
  • Application Deadline July 28, 2026