Future Opportunity Customer Care Professional (US Market)

American Express
📍 Mexico City, Mexico, Mexico 💼 Full-time 🕒 Posted July 06, 2026

Job Description

Future Opportunity Customer Care Professional (US Market)

CDMX, Mexico(Hybrid)

**Job Description**

Utilizing your skills, experience and passion for customer service to help propel your team and its business partners to success.

**Responsibilities**

**What would you do every day as a Customer Care Professional?**

+ Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality.
+ Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure.
+ Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty.
+ Utilize your “service oriented” personality to develop key selling skills...

Ready to Apply?

Submit your application today and join our talented team at American Express.

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Job Details

  • Location Mexico City, Mexico
  • Job Type Full-time
  • Category other-general
  • Posted Date July 06, 2026
  • Application Deadline July 11, 2026