Functional Product Owner (Reporting & Insights) - Remote (Foz)

Job Overview

We are still looking for the very Top Talent and would be delighted if you would join our team. UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work, with over 35,000 employees in more than 35 countries.

Position Summary

We are looking for a strategic and business-oriented Functional Product Owner to lead the Reporting & Insights solution within our SaaS Assisted Channels platform. The selected candidate will be responsible for defining and evolving the end-to-end analytics, reporting, and operational insights capabilities used across Contact Centers, Branches, Commercial Campaigns, Customer Operations, and Customer Experience domains.

Key Responsibilities

• Own the functional vision and roadmap of the Reporting & Insights solution within the Foundations tower.
• Define and prioritize Reporting capabilities, Operational dashboards, Realtime monitoring views and An...

Ready to Apply?

Submit your application today and join our talented team at UST España & Latam.