Function Lead Centralized Services

Walgreens

📍 Deerfield, Illinois, United States 💼 Full-time 🕒 Posted July 08, 2026

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Job Description

Job Description
Job Summary:
Responsible for acting as the front line leader for Centralized Services. Provides daily support to Centralized Services team members to ensure they provide a first in class experience to Walgreens patients and customers. Serves as an escalation point of contact for only the most complex or critical issues. Assigns, monitors and reviews the day-to-day work of team members and provides technical guidance. Ensures all matters are routed to the appropriate party or resolved.


Job Responsibilities:Resolves and/or provides technical advice on complex or critical issues that have been escalated from Senior level roles. Serves as a resource for all representatives. Seeks guidance from Group Supervisor for the most complex and critical issues, questions, or problems.
Supervises daily activities of all team members for scheduled shift and provides feedback and coaching of team members according to q...
            

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Job Details

Location Deerfield, Illinois
Job Type Full-time
Category Supervisors of Office and Administrative Support Workers
Posted Date July 08, 2026
Application Deadline August 17, 2026