Full Time Staybridge Suites Front Desk Associate

Front Desk Associate




Front Desk & Guest Service Responsibilities
+ Welcome guests with a professional and friendly demeanor
+ Check guests in and out efficiently while verifying reservations and payment methods
+ Assign rooms, issue room keys, and provide hotel information
+ Answer phone calls and respond to guest questions and requests promptly
+ Assist guests with reservations, directions, local recommendations, and concierge-style services
+ Maintain accurate guest records and process payments
+ Handle guest messages, packages, lost and found items, and special requests
+ Resolve guest concerns professionally and escalate issues when necessary
+ Support overall hotel operations and assist other departments as needed


Qualifications
+ Strong communication and customer service skills
+ Ability to multitask and work independently in a fast-paced environment
+ Professional appearance and positive attitude
+ ...

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