Full-Time Guest Services Host

As one of the country’s largest history museums and one of the leading museums serving families, The Strong places the highest priority on providing outstanding service to its guests. Although guest service is the responsibility of each staff member, the full-time guest services host is responsible for providing frontline exceptional visitor service and completing gallery assignments in accordance with established team and museum standards. This includes interacting with guests of all ages to anticipate and respond quickly and effectively to their questions and concerns, as well as to meet and exceed their expectations to provide an exceptional museum experience. To maximize staff flexibility and improve our ability to meet the needs of museum guests, the full-time guest services host will be trained, and is expected to be fully competent, in all museum exhibits which may include the admissions desk and podium, facilitation of group visits and operation of the ropes course.

...

Ready to Apply?

Submit your application today and join our talented team at The Strong.

Submit Application