Job Description
Pay Rate Starting at: Level $18.50/ hr Rates of pay are determined by previous experience and labor contract seniority.
SUMMARY
The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. The Assistant Customer Service Manager (ACSM) is responsible for giving the customer a great lasting impression of the store. The ACSM is responsible for assisting the CSM as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUMMARY
The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. The Assistant Customer Service Manager (ACSM) is responsible for giving the customer a great lasting impression of the store. The ACSM is responsible for assisting the CSM as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Cultivates and maintains Remarkable Customer Service and customer relations at the front-end, attention to associate appearance and behavior, as well as maintaining acceptable service levels Effectively trains, coaches, and mentors associates.
- Reacts to all customer concerns quickly and effectively while following policies and procedu...
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Submit ApplicationJob Details
- Location ithaca, ny
- Job Type Full-time
- Category nan
- Posted Date June 19, 2026
- Application Deadline July 29, 2026