Fulfillment Operations Manager

Ralph Lauren

📍 Hong Kong, New Territories, Hong Kong 💼 Full-time 🕒 Posted July 01, 2026

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Job Description

Position Overview
 The Fulfillment Operations Manager (Outbound) is responsible for leading and managing all outbound operations at HKDC to ensure timely, accurate, and efficient order fulfillment across multiple markets. This role is critical for maintaining service levels, supporting cross-border shipments, and driving operational excellence in a fast-paced environment. The position also emphasizes leveraging technology, data analytics, and innovative solutions to continuously improve operational performance. We are a luxury fashion brand, this role demands exceptional customer focus, the ability to work under pressure, and a commitment to delivering premium service standards.  Essential Duties & Responsibilities 
Lead daily outbound operations and coordinate with 3PL partners for timely dispatch
Manage order prioritization based on business needs and market requirements
Serve as the primary contact for resolving outbound exceptions (order discrepanci...
            

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Job Details

Location Hong Kong, New Territories
Job Type Full-time
Category Operations Specialties Managers
Posted Date July 01, 2026
Application Deadline August 10, 2026