Front Office Team Leader

• Working across both Reception and Food & Beverage outlet
• Supervise, train, and support front office staff to deliver outstanding customer service.
• Oversee daily operations of the reception/front desk area.
• Manage check-in, check-out, reservations, and guest inquiries efficiently.
• Handle customer complaints and resolve issues promptly and professionally.
• Monitor staff performance and provide feedback to encourage development.
• Ensure compliance with company policies, health & safety, and operational standards.
• Be an advocate of ALL: Accor’s loyalty program to non members

• Previous experience in a front office, reception, or customer service supervisory role preferred, but not essential.
• Amazing work ethic, positive attitude and insatiable desire to learn.
• Strong leadership and team management skills.
• Excellent communication a...

Ready to Apply?

Submit your application today and join our talented team at AccorHotel.