Front Office Supervisor

Oaks Hotels
📍 Queenstown, Otago Region, New Zealand 💼 Full-time 🕒 Posted June 22, 2026

Job Description

Job Description

Due to an internal promotion, Oaks Queenstown Shores Resort are now looking for a full time Front Office Supervisor who brings proven front office experience, leadership qualities, and a passion for delivering exceptional guest experiences to join the team.

Key Responsibilities Include: 

  • Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
  • Serve as a role model, sharing your expertise and continuously motivating the team to achieve high standards of service.
  • Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
  • Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.
  • Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction.
  • Shift Details (subject to change):<...

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    Job Details

    • Location Queenstown, Otago Region
    • Job Type Full-time
    • Category Supervisors of Office and Administrative Support Workers
    • Posted Date June 22, 2026
    • Application Deadline August 01, 2026