Front Office Manager

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Operational Related Attend briefing which is conducted by Front Desk Managers for Guest Service Agents at the start of each shift. Manage respective Front Desk tower operations and supervise operations of all Front Office areas. Work closely with Front Desk Managers to ensure guest's requests and tasks are properly carried out. Resolves issues pertaining to guest's negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate to Service Management for any necessary follow up. As and when necessary, support Front Desk with check in, check out and cashiering transaction procedures. Handle meet and greet of VIPs. Work closely with Front Office Groups for all MICE group arrangements during arrival, stay and departure. Communicates with Guest Relations to main...

Ready to Apply?

Submit your application today and join our talented team at Marina Bay Sands.

Submit Application