Front Office Manager - InterContinental Dominica Cabrits Resort & Spa

IHG
📍 Dominica, Dominica, Dominica 💼 Full-time 🕒 Posted May 05, 2026

Job Description

**JOB SUMMARY:**

As Front Office Manager you’ll lead the front office department to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

**People**

+ Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers   
+ Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance 
+ Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively 
+ Recommend or initiate any HR elated actions where needed  
+ Drive a great working environment for teams to thrive - connect departments to create sense of one team  
+ Interact with outside contacts: guests, ...

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Job Details

  • Location Dominica, Dominica
  • Job Type Full-time
  • Category other-general
  • Posted Date May 05, 2026
  • Application Deadline May 11, 2026