Front Office Executive - Reputed Hotel Industry- Goa, India -20k - Harshala -9029063330

JOB DETAILS

To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests
Greet and welcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, schedules etc.)

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Doing check-in and check-out

Provide upscale guest service experiences for clients throughout their stay.

Ensure clients are properly greeted upon their arrival.

Monit...

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