Front office coordinator- female

CONNECTING 2 WORK

📍 Thiruvananthapuram, Kerala, India 💼 Full Time 🕒 Posted February 24, 2026

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Job Description

 Job Description 
Job Description
Help desk Executives are responsible for handling customer calls friendly & promptly

Attending Service Calls.

Maintaining & updating Service Register.

Assigning calls to Engineers.

Follow-ups with engineers and customers.

Updating call managing software.

Preparing daily, weekly, monthly call reports.

Installation follow-ups.

Warranty updates and follow-ups.

Coordination with stores.

Prepare OEF for service / per call business

Ensure all service / per call billls are generated and submitted to the customer on time.

Payment follow up and collection

PC Health-check and follow-ups for new AMC.

Maintaining and updated PM records, assigning engineers and follow-ups.

Help desk Executives are responsible for delivering friendly, prompt service. ...

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Job Details

Location Thiruvananthapuram, Kerala
Job Type Full Time
Category Secretaries and Administrative Assistants
Posted Date February 24, 2026
Application Deadline April 05, 2026