Front Office Assistant Manager

**Description:**

 Assists in the smooth and efficient running of the Front Office Department within the Rooms Division.

 Ensures information on restaurants, hotel facilities and other miscellaneous are updated periodically.

 Ensures that all Front Office associates deliver the brand promise and provide exceptional guest service at all times.

 Ensures that Front Office associates provide excellent service to internal customers as appropriate.

 Assists to maximise associates productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

 Assists the Front Office Management Team in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times.

 Assists to ensure the punctuality and appearance of all Front Desk a...

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