Front Office Agent

**Additional Information**
**Job Number** 26077837
**Job Category** Rooms & Guest Services Operations
**Location** Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia, 12950
VIEW ON MAP (https://www.google.com/maps?q=Jl.%20DR.%20Ide%20Anak%20Agung%20Gde%20Agung%20Kav.E.1.1%20no.1%2C%20Jakarta%2C%20Indonesia%2C%20Indonesia%2C%2012950)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff...

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