Front Office Agent

**Job Identification:** 208836
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

+ To provide consistent and superior service, and maintain high service standards
+ To treat the guest in the best way from Welcoming the guest to farewell
+ To ensure the organization and work flow that would enable Reception, Guest Service Centre and Concierge to work in coordination with minimum errors
+ To ensure that the data received from the guest and entered into the Information systems are full and free of any error; ensure the data is updated
+ To be fully knowledgeable to be able to provide continuous and eternal guest satisfaction
+ To ensure attendance to internal trainings and meetings
+ To provide maximum guest satisfaction and profitability on room sales
+ To upsell through presenting guest the Hilton advantages to enable them to enjoy Hilton
+ To fully perform the Welcome and Farewell of the guests
+ To i...

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