Front Office Agent

JOB TITLE – Front Office Agent

DEPARTMENT – Front Office

CONTRACT TYPE – Permanent

RATE OF PAY – £12.71 per hour plus amazing benefits

HOURS – Full Time

LOCATION – Newport, NP18 1HQ

ID – REQ5213

Be Part of the Greatest Story in Hospitality. Step into a world of five‑star service and unforgettable guest experiences at The Celtic Manor Resort – where every day is an opportunity to shine. As a Front Office Agent, you’ll be the face of our iconic resort, welcoming guests with warmth, professionalism, and a smile that sets the tone for their stay.

What Makes You Our Ideal Hospitality Hero?

• A calm, confident, and professional presence – even during busy times
• A genuine passion for delivering world‑class guest service
• The ability to juggle tasks with ease while keeping a positive attitude
• A proactive, guest‑first mindset in a fast‑paced environment