Front of House Manager

Location: On-Site, Park Hotel Kenmare, Kenmare, Co. Kerry

Reporting to: General Manager

Departments: Reception & Concierge

Direct Reports:

• Duty Managers & Guest Relations
• Reception Manager
• Reservation Agents
• Head Porter
• Porters

Position Overview

The Front of House Manager at Park Hotel Kenmare is a senior leadership role forming part of the hotel’s executive management structure.

Reporting directly to the General Manager, this individual is responsible for overseeing an exceptional, seamless, and highly personalised guest experience that reflects the standards of a five-star, 2 Michelin Key property. This individual will lead and inspire the Reception, Concierge, Porters, Night Management and Duty Management teams, setting the tone for service excellence from arrival to departure.