Front Desk Supervisor (Monterrey)

Link-Worldwide
📍 monterrey, nuevo león, Mexico 💼 Full-time 🕒 Posted July 05, 2026

Job Description

Front Desk Supervisor

Front Desk Supervisor supervises the activities managed at the hotel front desk, including check‑in, check‑out, guest requests, concierge services and promotion of in‑house activities.

What will I be doing?

As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments.

A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Supervise Front Desk operations during your assigned shift to a consistently high standard
  • Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
  • Advise your shift team of any special events or VIP Guests in the hotel that day
  • Monitor the appearance, stand...

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Job Details

  • Location monterrey, nuevo león
  • Job Type Full-time
  • Category Servicio de atención al cliente
  • Posted Date July 05, 2026
  • Application Deadline August 14, 2026