Front Desk Supervisor

Ascent Hospitality
📍 Hope Hull, Alabama, United States 💼 Full-time 🕒 Posted June 09, 2026

Job Description

ESSENTIAL FUNCTIONS

:
  • Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable.
  • Works side by side with staff to train and model appropriate guest service standards.
  • Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations.
  • Anticipates and responds to guests in a friendly and positive manner.
  • Process check-ins and check-outs, verify billing, create reservations, and process special requests.
  • Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
  • Assists in achieving business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
  • Assist with interviewing, hiring, coaching, and development of front...
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    Job Details

    • Location Hope Hull, Alabama
    • Job Type Full-time
    • Category Supervisors of Office and Administrative Support Workers
    • Posted Date June 09, 2026
    • Application Deadline July 19, 2026