Front Desk Supervisor

Ascent Hospitality

📍 Hope Hull, Alabama, United States 💼 Full-time 🕒 Posted June 09, 2026

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Job Description

ESSENTIAL FUNCTIONS
: Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable.
Works side by side with staff to train and model appropriate guest service standards.
Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations.
Anticipates and responds to guests in a friendly and positive manner.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Assists in achieving business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
Assist with interviewing, hiring, coaching, and development of front...
            

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Job Details

Location Hope Hull, Alabama
Job Type Full-time
Category Supervisors of Office and Administrative Support Workers
Posted Date June 09, 2026
Application Deadline July 19, 2026