Front Desk Supervisor at Le Centre Sheraton

Join Le Centre Sheraton as the Front Desk Manager, enhancing guest experiences from the heart of Montreal, QC. Oversee front office functions while coaching a dedicated team.
In this management role, you will assist in the administration of front office operations, ensuring that excellent service standards are upheld. Lead daily team meetings to prioritize tasks, manage guest concerns, and drive operational strategies to improve financial performance. Your communication skills will empower team members to excel in delivering guest satisfaction.
Key Responsibilities:
• Oversee front desk operations and staff management
• Create and deliver training for guest service standards
• Address and resolve guest complaints efficiently
• Monitor team performance and service delivery
• Ensure adherence to policies and procedures
Requirements:
• High school diploma or GED required
• At least 2 years in front desk or guest services management
• Hospitality degree is ...

Ready to Apply?

Submit your application today and join our talented team at Sheraton Hotels & Resorts.

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