Front Desk Lead

Mountain Management Services
📍 Ooltewah, Tennessee, United States 💼 Full Time 🕒 Posted June 19, 2026

Job Description

Job Summary and Responsibilities

As a Front Desk Lead at Family Practice Associates - Ooltewah, you will be the welcoming face and voice of our clinic, overseeing front desk operations and ensuring a smooth, positive patient experience.

Every day you will manage reception, schedule appointments, handle calls, guide check-in/out, and delegate tasks, ensuring clear communication and efficient team performance.



To be successful, you will possess exceptional interpersonal skills, strong organization, attention to detail, and tech proficiency; your leadership, compassionate approach, and dedication to excellence are paramount.
  • Act as a team lead to schedule work and ensure timely and accurate billing activities.
  • Coordinate with clinical staff to obtain charge information for all patients.
  • Act as a resource for Practice Managers and Physicians with denials and coding questions.
  • Code procedures performed and diagnosis on ch...
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    Job Details

    • Location Ooltewah, Tennessee
    • Job Type Full Time
    • Category Information and Record Clerks
    • Posted Date June 19, 2026
    • Application Deadline July 29, 2026