Front Desk Agent

Job Description:

+ Attend to guests’ needs, included, but not limited to, registration, checkout and cashiering.

+ $16 to $17 per hour

Duties and Responsibilities:

+ Take every opportunity to amaze the guests

+ Smile, have eye contact and greet guests immediately

+ Maintain a well-groomed, professional appearance at all times

+ Actively solicit feedback from guests

+ Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.

+ Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests

+ Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested

+ Promptly respond to and resolve guest complaints

+ A...

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