Front Desk Agent

Marriott International

📍 Singapore, Singapore, Singapore 💼 Full time 🕒 Posted July 05, 2026

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Job Description

POSITION SUMMARY
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. 
Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. 
Verify/adjust billing for guests. 
Communicate to appropriate staff when guests are waiting for an available room. 
Advise guest of messages. Clear departures in computer system. 
Coordinate with Housekeeping to track room status and guest concerns. 
File guest paperwork or documentation. 
Operate telephone switchboard station. 
Run and check daily reports, contingency lists, and credit card authorization reports. 
Supply guests with directions and information. 
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. 
Arrange transportation for guests/visitors. 
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Job Details

Location Singapore, Singapore
Job Type Full time
Category Information and Record Clerks
Posted Date July 05, 2026
Application Deadline August 14, 2026