Front Desk Agent

HDG Legacy, LLC
📍 Ocala, Florida, United States 💼 Full-time 🕒 Posted July 02, 2026

Job Description

SUMMARY:

This position is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects HDG Hotel's vision, mission and core values.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

  • Greet guests and patrons as they arrive, you are to always be physically present at the desk.
  • Recognize the guest's loyalty status or offer to enroll at check in time for all non-loyalty members.
  • Maintain monthly enrollment goals for Loyalty (determined by each property).
  • Engage with the guest to find out their room needs as well as the reason for their visit.
  • Manage the registration process.
  • Ask for identification and ensure that the provided credentials are accurate.
  • Manage ...

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Job Details

  • Location Ocala, Florida
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date July 02, 2026
  • Application Deadline August 11, 2026