Job Description
Front Desk Agent (Nairobi)
Application Deadline: 24 February 2026
Department: Rooms Division, Front Office & Guest Services
Employment Type: Fixed Term - Full Time
Location: Kenya - Nairobi
Reporting To: Front Office Supervisor
Description
The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and KEA standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel. Ensure financial Policies and Procedures are supported and followed, Up-selling is focused on and executed in order to increase room revenues. The incumbent will report to Front Desk Supervisor.Key Responsibilities
- Check in the arriving guest and check out the departing guests in a friendly and caring manner according to ...
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Submit ApplicationJob Details
- Location Nairobi, Nairobi County
- Job Type Full-time
- Category Other-General
- Posted Date February 28, 2026
- Application Deadline April 09, 2026