Fresher - Customer Service US Back Office

McGraw Hill
📍 noida, uttar pradesh, India 💼 Full-time 🕒 Posted June 04, 2026

Job Description

Overview

Build the Future

Our vision is to unlock the potential of each learner at every stage of life. We have a very successful and customer-centric operational team here at McGraw Hill, and we are now seeking a dedicated, hard-working, and diligent  Customer Service US Back Office Associate - Fresher  for our Noida  office. This role focuses on supporting and enhancing the customer experience for our US business.

This role is a 12 MONTHS contractual position, offering a focused opportunity to contribute to key projects while gaining valuable hands-on experience.  

How can you make an impact?

As our new Back-Office Customer Service Associate, you are responsible for a variety of back-office tasks that includes processing physical return/refunds, account maintenance, order management, and provisioning digital licenses into proper accounts

  • This role requires working 6:30 PM – 3:00 AM IST ...
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    Job Details

    • Location noida, uttar pradesh
    • Job Type Full-time
    • Category Other-General
    • Posted Date June 04, 2026
    • Application Deadline July 14, 2026