Job Description
The Staff Customer Service Representative (Staff CSR) will be part of our Shared Service Centers across the globe, providing services & support to our customers. A Staff CSR will be responsible for managing customer orders, product returns, quotations, outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities. This role requires a high-level of accuracy and independence in performing these mentioned tasks, as well as the ability to coach others when it comes to processes. Assignation to a certain customer Tier/account may happen to build customer intimacy and business acumen.
MAIN RESPONSIBILITIES
Manage/process customer orders, product returns, quotations, inbound and outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities.
Understand and interact with a variety of NI departments, processes, and applications to support customer needs to drive veloc...
Ready to Apply?
Submit your application today and join our talented team at Copeland.
Submit ApplicationJob Details
- Location Debrecen, Debrecen
- Job Type Full-time
- Category Information and Record Clerks
- Posted Date February 19, 2026
- Application Deadline March 31, 2026