French Customer Advisor – Financial Services Company, Athens | Hybrid | Full-Time

Confidential
📍 Athina, Athina, Greece 💼 Full-time 🕒 Posted July 05, 2026

Job Description

A French online financial services company, specializing in payment solutions for freelancers and SMEs, is looking for Customer Advisors to join its growing team in Athens.

🔧 Key Responsibilities

  • Handle incoming customer calls and emails
  • Identify and assess customer needs to achieve high satisfaction levels
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information using the appropriate tools and methods
  • Meet individual and team customer service targets and case-handling quotas
  • Maintain records of customer interactions, process customer accounts, and file documentation
  • Follow communication procedures, guidelines, and company policies
  • ✅ Requirements

  • Native / near-native proficiency in French (native accent required)
  • Good knowledge of MS Office
  • Strong phone handling and active listening skills
  • Custom...
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    Job Details

    • Location Athina, Athina
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date July 05, 2026
    • Application Deadline August 14, 2026