Freight Customer Service Agent

Freight Customer Service Agent

Location: United Kingdom/Ireland,Belfast

Some of your key responsibilities

• Allocation of space for daily freight booking and block booking on all Company routes
• Dealing with customer enquiries and processing dangerous goods bookings
• Working closely with Indoor Sales Team and Area Sales Managers to promote and develop new business
• Assisting with rate quotations in line with Company pricing strategy
• Promotion of Company Freight services across the route network, providing support and assistance
• Liaising with Port Operations Teams to ensure customers receive the highest level of service
• Handling manifest discrepancies and invoice queries
• Provision of support to all functions within the freight team
• Attending relevant Company and customer meetings and visiting port locations when required

What You Will Experience

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Submit your application today and join our talented team at Stena Line Limited.

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