Fraud/Disputes Analyst – KYC (£13/hr)

ProPivotal

📍 Stoke-on-Trent, England, United Kingdom 💼 Full-time 🕒 Posted June 24, 2026

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Job Description

Fraud/Disputes Analyst – KYC (£13/hr)
This role offers the chance to make a real impact by protecting customers and ensuring safe, trustworthy transactions on our platform. You’ll work in a dynamic Trust & Safety environment, handling fraud investigations, disputes, and account verification. It’s ideal for someone who enjoys problem-solving, research, and providing top-quality support while building expertise in KYC and fraud prevention.
What You’ll Do:
Conduct KYC (Know Your Customer) checks and verify new supplier and customer accounts
Investigate accounts and bookings to detect suspicious or fraudulent activity
Handle customer inquiries via phone and email regarding account verification and disputes
Resolve disputes efficiently, providing clear, actionable guidance to customers
Collaborate with team members to improve processes and meet operational goals
Take ownership of daily tasks with reliability, attent...
            

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Job Details

Location Stoke-on-Trent, England
Job Type Full-time
Category Financial Specialists
Posted Date June 24, 2026
Application Deadline August 03, 2026