Forecasting & Scheduling Lead — Contact Center

Everise, Inc.

📍 bonifacio, misamis occidental, Philippines 💼 Full-time 🕒 Posted July 25, 2026

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Job Description

Everise, Inc. in Bonifacio, Philippines, is seeking a Lead Scheduler to forecast call volumes, determine staffing needs, and organize schedules for contact center operations. 
You will work with the client and site operations to ensure staffing levels meet business needs, monitor call patterns, and adjust in real time to maintain service levels. 
Applicants should have 3+ years in workforce forecasting and scheduling in a call center, experience with reporting tools, and proficiency in MS Office. 
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Job Details

Location bonifacio, misamis occidental
Job Type Full-time
Category Management & Operations
Posted Date July 25, 2026
Application Deadline September 03, 2026