Job Description
Duties
- Oversee and manage the Rooms Division, including Front Office, Housekeeping, Reservations, and Guest Services.
- Ensure smooth day-to-day operations, delivering exceptional guest experience while maximizing revenue and controlling costs.
- Maintain and enforce high standards of cleanliness, presentation, and service quality across all areas.
- Develop and implement operational procedures, service standards, and departmental policies.
- Monitor room occupancy, average daily rate (ADR), and revenue per available room (RevPAR), ensuring targets are met or exceeded.
- Work closely with the Sales, Marketing, and Revenue teams to optimise room sales strategies.
- Oversee staff recruitment, training, scheduling, and performance management within the Rooms Division.
- Manage departmental budgets and control operating expenses without compromising service quality.
- Handle guest feedback, complaints, an...
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Submit ApplicationJob Details
- Location Remote, Remote
- Job Type Full-time
- Category Trade, Import & Export
- Posted Date June 16, 2026
- Application Deadline July 26, 2026