Floor Manager (The Gardens Mall, Kuala Lumpur)

H&M Group

📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 💼 Full-time 🕒 Posted June 30, 2026

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Job Description

Job Description
As a Floor Manager, you’re be at the forefront of creating excellent customer experiences that go beyond the expected.
With a passionate and dedicated team by your side, you will lead with energy and purpose—setting the tone for a store environment that’s not only welcoming and inspiring but also drives results. Your leadership ensures every customer journey feels personal, genuine, and memorable, while your focus on service and operational excellence helps bring the brand to life on the shop floor.
Key Responsibilities
Deliver a high level of customer service through expert styling advice, strong product knowledge, and an engaging store experience
Analyse sales data and collaborate with the Store Manager to maximise department performance
Lead and motivate a team of Sales Advisors to consistently achieve service and presentation standards
Support recruitment efforts and ensure effective onboarding and tr...
            

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Job Details

Location Kuala Lumpur, Federal Territory of Kuala Lumpur
Job Type Full-time
Category Supervisors of Sales Workers
Posted Date June 30, 2026
Application Deadline August 09, 2026