Floor Manager

Purpose & Overall Relevance for the Organization:

You contribute to the store profitability by:

• Coaching and leading more junior colleagues on a consumer service and internal processes and rules
• Taking leadership responsibilities in the absence of the Store Manager/Assistant Store Manager

Key Responsibilities:

• Actively connect and engage with consumers entering the store
• Drive the store KPI's and contribute to store sales
• Responsible for improving and coaching on the consumer experience by executing company standards
• Train and coach store team on product features and benefits, and unique selling points clearly to address consumer needs
• Train the store team on all omnichannel related sales tools
• Manage merchandise delivery processing on the same day it arrives
• Keep an organiz...

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