Floor Manager - Catering

• Take responsibility for the smooth and efficient running of all retail spaces including restaurant and the coffee outlets.
• Manages direct reports to ensure day-to-day operations standards are meet.
• Assist in producing weekly, monthly and quarterly reports on service analysis and marketing effectiveness as required: Adhere to KPIs and manage non-compliance.
• Develops specific goals and plans to prioritise and delegate when required, organise own workload.
• Make a continuous assessment of the performance of all staff under supervision to establish training needs and development potential.
• Control cost and work towards/exceeding budget and achieving financial targets/forecasts constant monitoring of performance.
• Ensure all legal compliance is followed within the departments, such as Health & Safety procedures and finance.
• Drive constant innovation with regards to product, staying up to date with tre...

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