Floating Support Clerk, Specialty Pediatric Medicine, General Paediatrics Clinic
BC Children’s Hospital
Vancouver, BC
What you’ll do
Reception duties including receiving and directing patients, answering, screening and redirecting phone calls, taking messages for doctors and nurses, including calls from pharmacies for refill prescriptions and verification.Take phone referrals from doctor’s offices to have child seen by the physicians, requests appropriate information to be sent such as x-rays and reports, lab work, stool cultures, etc.Book, schedule and confirm outpatient appointments. Add, delete and change appointments as required. This includes retrieving records, as required, for patients coming for follow-up appointments. Preregister patients and request patient charts from Health Records.Transcribe and type correspondence such as histories, consults and physician reports for the Medical Director or physicia...