Fixed income - production support analyst

Role Summary
The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6) . The position combines Production Support , QA Testing , and L2 Engineering , with primary focus on live trading support and secondary involvement in testing and engineering activities.
Location: São Paulo, SP, Brazil (Avenida Presidente Juscelino Kubitschek, 2235)
Key Responsibilities Provide front-office production support for Fixed Income products (Bonds, Swaps, Inflation-linked instruments). Act as the main point of contact for traders and business users , owning incidents from triage through resolution. Perform root cause analysis across the full trade lifecycle and implement workarounds during live trading. Conduct functional, regression, and integration testing , including P& L and risk validation. Manage defects and test cases using Jira/Xray . Support application del...

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