Fire Control Operator

As a Fire Control Operator, you will play a key role at the heart of emergency response. You’ll answer 999 calls, support members of the public in often distressing situations, and coordinate the mobilisation of fire and rescue resources.

This is a fast‑paced, challenging and highly rewarding role where no two days are the same. You’ll need to remain calm under pressure, communicate clearly and effectively, and make quick, informed decisions. Working as part of a dedicated and professional team, you’ll receive comprehensive training and develop a wide range of transferable skills while making a genuine difference to community safety.

Our Control Room operates 24 hours a day, 365 days a year, so you will be required to work a shift pattern including days, nights, weekends and public holidays.

A Level 2 English (GCSE grade C/4 or above) certificate is required.

Ready to Apply?

Submit your application today and join our talented team at Networking Women in the Fire Service.