Field Support Technician

Service Desk/Desktop Managment/Field Support

Work Regime:
Onsite

Job Description:

The Computer Technician will be responsible for troubleshooting and resolving IT issues for end-users, ensuring service desk operations and meeting SLA requirements.

• Ensure troubleshooting and resolution of IT/SI solutions for end-users .
• Manage and track tickets (incidents/requests/changes) to guarantee end-to-end SLA compliance.
• Provide Service Desk support using various ticketing tools.
• Handle incidents, requests, and changes in AD, Exchange, and O365.

Requirements:

• Require shift work

Skills:

• helpdesk
• Microsoft Office
• troubleshooting
• Communication
• Office 365

Ready to Apply?

Submit your application today and join our talented team at WINPROVIT.