Job Description
Translates Oracle Field Services International goals into performance objectives for each team member and measures individual performance against plan. Develops employees through regular 1:1s, performance reviews, development and training needs. Masters all service delivery related processes and advises team members on the effective and efficient way to use Oracle support services and products, tools, interfaces and procedures. Responsible for KPI and metrics improvement. Primary point of contact for customers and Oracle LOBs for any customer situation and escalated issue. Manages team(s) supporting data centre environments, customer environments and/or operations, addresses identified and escalated routine trends and ensures problem resolutions are documented. Manages team(s) conducting end-to-end on-site hardware installation. Monitors daily operations for teams replacing server components and upgrades server...
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Job Details
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Location
Netherlands, Netherlands
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Job Type
Regular Employee
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Category
Computer Occupations
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Posted Date
March 02, 2026
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Application Deadline
April 11, 2026