Field Support Liaison

What will your job look like?
The Field Support Liaison serves as a critical field-facing role supporting MTM’s Non-Emergency Medical Transportation (NEMT) operations under the Virginia DMAS contract. The position supports the onboarding, education, and ongoing compliance of drivers, acting as an in-person extension of MTM operations within assigned regional offices and territories.
The Field Support Liaison is responsible for delivering required in-person training, conducting vehicle inspections and field audits, validating driver identity, and accurate record keeping within MTM systems, including TIMS (MTM Link).
Location: This role is a combination of in office in Blacksburg, VA (105 Roanoke St. E, Blacksburg, VA 24060) and field work.
What you’ll do:
Driver Onboarding & Training
* Conduct in-person driver onboarding and recertification training, including but not limited to: Passenger Assistance and Safety (PASS) Traini...

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