Field Service Technician - toronto

Primary Responsibilities

• Technical Support & Customer Service: Provide on-site technical support for our products, including installation supervision, commissioning, and scheduled/unscheduled annual service.
• Deliver remote support to customers via email, phone, and secure remote connection tools.
• Conduct product training for customers both on-site and at our headquarters.

Commissioning and Field Service

• Pre-Commissioning: Ensure site readiness for commissioning using progress tracking tools and maintain weekly communication with the customer.
• In office Execution: Lead installation supervision, cold and hot commissioning, performance testing, and customer training. Generate weekly site reports and complete all commissioning sign-off documentation.
• Post-Commissioning: Submit as-commissioned drawings and visit reports. Complete expense reports, follow up on action items, update system configuration files, ...

Ready to Apply?

Submit your application today and join our talented team at Glansa Associates.