Field Service Technician

Job details Spherion Staffing is hiring a Field Service Technician in the DFW area. The successful candidate will focus on supporting the customer by providing excellent technical service for our products. They will also serve as the primary liaison between the customer, inside sales, outside sales, engineering, and operations. work schedule is full time , extensive travel is required . ...
Responsibilities:
Visit customers and dealers to help diagnose and repair machines

Serve as the lead technical point person for our products in the field

Provide technical assistance for incoming service calls
Build relationship with customers and partner with engineering and product management in adapting company products to meet individual requirements and specifications

Promptly resolve customer issues and maintain good communication channels between the customers and relevant functions within the organization

Document issues in the Service Databas...

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