Field service technician

Position Purpose:

The Service Technician is required to support all Technical Service Functions in the Eastern Cape and bordering provinces. This will include but not be limited to fault-finding/troubleshooting & repairs on all company equipment. Maintaining strong customer relations is essential. High efficiency is required in call-out turnaround times and in completing technical assessments, services & repairs to improve customer satisfaction and maximize customer retention.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement list below is representative of the knowledge, skill, and/or ability required.

Achieve sales targets through sales of spare parts, preventative maintenance contracts & assessment services. Plan country trips to outline areas for the purpose of conducting assessments, repairs, and attending to service-related queries. Maintain and devel...

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