Field Service Manager

Salary: £(phone number removed) Basic (DOE)
Hours: Mon-Fri - 8am - 4.30pm
Based in Worcester with occasional travel to sites.
Car / Allowance
Company BonusWe're looking for a hands-on Field Service Manager to lead and elevate our client's Field Service and Technical Support function. This is a key leadership role responsible for driving performance, improving service delivery and ensuring an exceptional customer experience.

You'll manage a team of Field Service Engineers, take ownership of day-to-day operations, and act as the escalation point for complex technical issues, combining strong leadership with real technical expertise.

What You'll Do

·       Lead, coach and develop a large team of nationwide Field Service Engineers, driving performance and accountability

·       Own day-to-day service operations, ensuring SLA delivery, efficiency and high customer satisfaction

·       Manage technical escalations, resolving complex issues quic...

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