Field Service Manager

The purpose of this position is:


• To provide operational management to the service business for HK, Macau and Taiwan. This role plays a considerable


part in strategic direction setting and leadership of the HBS service business


• Manage Service business unit operation


• Provide the leadership necessary to ensure that the service department meets customer needs, support sales, and


achieves business financial objectives


• Work closely with management for the implementation of SBU plans & strategies and company wide initiatives to


maximise customer satisfaction and company goodwill



Key Areas of Responsibility:

• Meeting monthly, quarterly and annual financial targets

• Performance management, career and succession planning for all service employees

• Business improvement, achieving aggressive productivity targets

• Account management of defined...

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